Jacksonville, Florida -- Like lots and lots of other South Florida policy holders covered by state-run Citizens Property, I got a letter a while back because of a private insurance carrier informing me make use of them be taking over my policy in 30 days - unless I opt out. Have other Florida homeowners had this same issue?
Sounds great, I thought, when I received the letter from Tampa-based Homeowners Choice Property & Casualty. Especially after hearing that Citizens ended up being approved for rate hikes averaging above 10 percent next year.
Florida Consumers can't make a confident decision, because these carriers won't answer the actual largest question - about all of the cost of contracts every time they renew next year.
When I called Homeowners Choice, a customer service representative explained my current Citizens policy would remain in force until it lapses next July. She said the business enterprise would mail me a renewal offer in May, but that she couldn't say exactly what the premium might possibly be. Nor could she necessary under some company's current rates to find a policy comparable to my Citizens coverage. And he or she didn't know but if your company has put setting yourself up for a rate increase for next year.
What type system is that? Do you really want to try and find a car or a home with no knowledge of the actual going rate?
My answer: Thanks, but I’ll have to pass on this option.
On Saturday I spoke to company CEO Paresh Patel, asking how consumers should decide with such limited information. He said he understood the concerns, but there is much uncertainty for next year and the carriers aren’t going to try and mislead consumers. The way in which, he was quoted saying, "Our rates are on the same as Citizens." He was quoted saying the company has asked to have an average 6 percent rate increase, but state regulators could require more.
Are you frustrated with the way Citizens conducts business in Florida? Remember, they are the carrier that is a last resort, and they seem to do the best they can under the circumstances. If you received this infamous letter from Citizens, comment on our Blog today and let us know how you really feel about this situation.